Knowing The Customer

Free Sales Training Offer

Knowing the Customer

Listening, watching and analyzing the person your engaged in conversation with can give you the ability to effectively communicate.  We have dug as far back as early as 340 B.C. to find that man has been trying to figure out how to identify certain types of people and the best ways to achieve effective communication.

Here we study the idea of a “Personality Quadrant” and how certain dominate personalities are identified. Then we discuss how those personalities prefer to communicate.

We start with an 18 question Personal Behavoir Checklist.  This helps identify your own personality style. Then as you go through our presentation you begin to see how you want to be communicated to as well as how others with personality styles prefer.

Then we teach you how to track certain behaviors in your presentations to improve your performance.  Our Coaching Form is included to help you do this.

 
This module gives you an advantage not just in sales but throughout all aspects of life where building relationships is key.

Included inside the FREE offer is:

• Fully narrated 45 minute PowerPoint presentation
• Personal Behavior Checklist*
• Self Coaching Form
• Personality Reference Cards

From what you hear to what you shouldn’t say, this module teaches better communication for every phase of life.  We teach you how to track new things you learn as you try them out.

*Our Personal Behavior Checklist simply asks you a series self perspective questions that when answered honestly, reveal your dominate personality that you portray both socially and professionally.

All of our Sales Training Modules include a standard GUI (Graphical User Interface) that offers easy to use navigation through your preferred web browser.  No software installation is required to use our products (however to open the included .pdf files will require the free version of Adobe Acrobat Reader, available here).

Included with this Sales Training Module:
• User Guide
• Printable handouts for following along
• Self Coaching Form(s)
• Reference Material(s)
• Slideshow including Audio

NOTE: Software installation is not required in most cases, see our Technical Overview for more information.


  • 998 Units in Stock
  • Manufactured by: International Strategic Sales

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This product was added to our catalog on Saturday 13 December, 2008.