Sales Tips:

With 18 other modules focusing on specific techniques and practices to improve your sales performance, we ended up with a lot of extra material that didn’t necessarily warrant having its own module. So we have compiled a list of the Top 20+ things that you need to know about selling. We have divided them up into two separate points of origin. One is based on things you should do outside of the other 18 modules, and the other list is from what your customer expects from you. It’s what we call a “To Do’ list and a “Wish List” combined. For example:

Tip #7 Write down your objections

When you’re in a position to offer the same product or service time and time again, you will come across the same type of resistance based on the customer type. When you hear it, write it down. Know the most common objections you hear and how to overcome them with the most effective approach. Writing down objections also gives you the advantage to offering insight to co-workers. It’s not enough to just sell without learning in the process. That’s how you become better.

Tip# 15 Be ethical

There are enough struggles in trying to be successful in sales; this should not be one of them. When you are in a position of opinion, (public or otherwise) such as sales, you need to make sure that certain words are associated with you and how you do business. So that if current customers would refer you to others, there would be no question about trust. Words like straightforward, integrity, honest and the like are imperative to being someone that can be referred to for help. If you cut corners, leave things out, and intentionally mislead someone into a purchase, you run the risk of being labeled as such.

Tip # 19 Keep your customer informed

When a customer has purchased from you in the past, and new product information or a change of lifestyle has become evident, you need to get them in your sights. One of the things that can keep sales at a stagnate and underachieving level is to not follow up with a customer, whether it be on the anniversary of their purchase, or the anniversary of their marriage. We were taught in insurance sales, that the easiest way to lose a customer is to never talk to them. The same can be true in any type of sales actually. Regardless of whether you’re calling them to check in or not, chances are someone is calling on them to offer a better way. Today there is a high demand for quality customer service. Following up to see that your customer is content keeps you in their sights. And that is a Win/win.

These are just a few examples of the over 20 tips that are offered in this module. We have compiled this list to offer more than just how you interact and sell in our other 18 modules. Everything is relevant and with the right implementation the material can increase your performance.