Getting Referrals:

There is more to being successful in sales than just reaching your goals, and increasing your company’s bottom line. One way to measure success is by tracking how often you get praise from your customers. Another measure of success is how often you can take a simple ‘Thank you’ and turn it into a referral.

If you’re in sales and you have a product or service that benefits a customer and you have presented it in the right manner, you are now in the position to comfortably ask for referral business.  We teach this kind of confidence.

Whether you take the approach of asking your customer to think about anyone else who could benefit from your service or product, or you simply research your customer’s infrastructure to find potential business, getting referrals is just as important as asking for the sale itself.

Its not enough to build rapport, gain understanding, address the customer’s need, handle resistance, and only ask for the sale. We teach that asking for referrals and thanking the customer for their time need to be present.

With this module we discuss the best ways to go about getting referral business. Whether your initial prospect has bought from you or not, you can still get a referral by asking, provided you have followed a few simple steps.

Getting referral business requires: 

• Creating the right “referral talk”

• Effective practice techniques

• Working your existing business

• Timing your request

These are discussed in great length with over 10 different examples of requesting referral business. This module is essential in being able to have the confidence and the determination to ask your prospects time and time again for additional business.